Cisco Jabber Profile Picture Not Updating

I noticed that the cisco jabber for windows client does not automatically update with the photos that updated in active directory. How to add profile picture in jabber i would like to ask how to add profile picture in jabber.

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After reseting the jabber config on the client my profile pictures are looking fine.

Cisco jabber profile picture not updating. 10 5 10 6 0 10 6 1 description partial symptom. I browsed to c users user name app data local cisco unified communications jabber csf photos and had to manually delete the user photos in this folder. Cisco jabber for windows client does not automatically update contact picture which has been updated in active directory ad.

Jabber update your profile picture and display name. Jabber for windows does not update display name for a user who has had a change in the firstname attribute in ldap conditions. Edit my profile feature will only appear if the user has the appropriate webex policy.

I never saw this picture before so it is not created from my jabber cache maybe it is a sample picuture within jabber. I do not see my colleague s updated profile picture in cisco jabber for windows. Using jabber for windows 10 5 or 10 6.

Many jabber users don t have this option. End users not able to edit their profiles from cisco jabber. I exited out of the jabber client.

Any ideas maybe a bug. Cscut89130 jabber display name not updating after name change. You can make changes to your profile but only if your administrator has set it up.

Products 1 cisco jabber for windows. Your profile picture and display name make it easier for people to recognize you. Before testing check the outlook contact on the pc that showed the incorrect display name for the proper contact information.

For your information my callmanager with 10 5 1 10000 7 version have been integrated with active directory in windows server 2008 thanks and best regads ferlyhi ferly cisco jabber by defa. In the webex connect administrator tool the admin needs to assign. You can upload common graphic formats such as jpg png gif or bmp for your picture or use the camera on your phone to take a.

Known affected releases. Since the contact list images are cached locally on the pc when the image is updated in ad the user s old image still displays in contact list. I had updated a user s photo in ad and noticed that it would not change.

Exit cisco jabber and ensure jabber exe does not run in task manager. The option edit my profile is missing from the file menu. Delete the locally cached images in this.

Cisco jabber for windows client does not automatically update the contact picture that has been updated in active directory. Cisco jabber for windows 10 6 user guide userguide4 availability4 createcustomtabs15 accessibility16 troubleshooting20. The jabber client.

After upgrading from jabber for windows 11 5 5 to 11 8 2 i now see all my contacts profile pictures with the same mysterious picture. C users user appdata local cisco unified communications exit jabber and delete the jabber folder. The cache is stored in a folder called jabber which can be found at this location.

Cisco jabber for windows shows an old profile picture rather than the updated picture in active directory. The contact list images are cached locally on the pc.

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